Title : Manager | Care Management

Department : Care Management

Type : Full Time

Location : Houston, TX

Job Details :

Be a part of driving healthy change in our communities

About the Position

The Manager of Care Management at Legacy Community Health will lead a team of Nurses, Social Workers, Behavioral Health Professionals, and non-licensed staff in the delivery of care management services to Legacy patients. As the Manager, you will oversee day-to-day care management operations and play an integral role in the development and launch of Legacy's value-based care initiatives. Your role will be essential to ensuring timely patient outreach, optimizing care management processes, setting and implementing standards of care, and providing leadership and support to the team.

Key Responsibilities

  • Provide daily oversight and monitoring of all care management activities

  • Ensure discharged patients are identified through daily HIE and MCO reports and are assigned to the appropriate care team member for timely telephonic outreach according to stated guidelines

  • Review internal and external data reports to identify and refer patients who may benefit from care management services to the appropriate care team member for engagement

  • Lead the development and implementation of departmental goals and objectives, policies, procedures, and performance standards

  • Provide consultation, guidance, and direction to all members of the care team

About Legacy Community Health

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information. 

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to 10 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.


  • Registered Nurse with active, unrestricted Texas licensure
  • State Board recognized nursing education
  • 3-5 years of acute nursing experience
  • 4-5 years of utilization management, care management, discharge planning, or value-based care experience
  • 3-5 years of clinical leadership experience
  • Experience with all patient populations, including Commercial, Medicaid, and Medicare


  • Medical, Dental, and Vision insurance
  • Long-Term Disability insurance
  • Life insurance and AD&D
  • 403(b) retirement plan
  • Employee Assistance Plan
  • Subsidized gym membership
  • 24-hour travel assistance
  • Paid Time Off 
  • PTO Exchange Program
  • Company holidays (9 days + 1 floating day)
  • Bereavement Leave
  • And more

Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

Apply today.

Our short application process takes less than 3 minutes on your phone, tablet or computer.