Nightlight Pediatric Urgent Care is searching for a Full-Time or Part-Time Experienced Front Desk Receptionist / Patient Service Associate
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Video Clip 1: Dr Clark Talks About Why She Enjoys Working at NightLight
About the Position:
The Front Desk Receptionist at Nightlight Pediatric Urgent Care serves as a patient intake coordinator and is responsible for checking patients in and out of our clinics, collecting co-pays, posting payments, scheduling appointments, and answering calls. You will need to be able to maintain the patient call-in and wait lists as well as collect and enter patient demographics and insurance information from the patient’s caregivers when they arrive. Additionally, you will need to verify the patient’s insurance and coverage; receive patient co-pays, deductibles, and payments; and ensure all critical billing information and payments are collected prior to completing the patient check out process. Caring for the front desk includes answering a multi-line phone system, taking messages, and directing calls to the appropriate staff in addition to maintaining the cleanliness of the front office for patients. As the typical first point of contact for patients and their caregivers, you will need to have a professional demeanor and customer service skills. Because we are a pediatric urgent care, you will need to be used to a fast-paced clinical setting while maintaining the patience and compassion necessary to care for young patients and their caregivers during this stressful time.
- 2 years of medical receptionist experience
- 2 years of insurance and benefits verification experience
- High School Diploma or GED
- Current CPR certificate, preferred
- Experience in scheduling patients
- Full Time: 4 Shifts per Week
- Part Time: 2-3 Shifts per Week
- PRN: Minimum of 3 Shifts per Month (2 weekend days)
- Weekends are required
Video Clip 2: Dr. Gentles, Co-founder and CMO of NightLight Pediatric Urgent Care, explains how NightLight Pediatric Urgent Care got started
About Nightlight Pediatric Urgent Care
Nightlight Pediatric Urgent Care is a growing organization that addresses an important need in the healthcare delivery system by providing pediatric patients after hours care in a kid-friendly environment. We specialize in children’s unique healthcare needs to give our patients and their caregivers the highest level of care. We offer advancement opportunities as well as a rewarding and fun work environment as we provide quality, affordable, and compassionate services to children ranging from newborn to 21 years old at our 8 clinics throughout the Greater Houston area.
NightLight Pediatric Urgent Care is an equal opportunity employer.
Contact us today to learn more about how you can become part of the NightLight Pediatric Urgent Care family!
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