"You can make a difference in the life of an oncology patient and find your career satisfaction by joining our team of healthcare professionals today."
About the Position
The New Patient Intake Counsler requires skill in planning, organizing and coordinating the delivery of patient demographic information. The individual in this position will be supervising positions at the front desk and verification as well as assist and fill the void in front desk duties. The New Patient Intake Coordinator is responsible for completing intake forms and preparing charts for patient visits.
Mon - Fri: 8am - 5pm
Mon - Fri 9am - 6pm
Insurances: Life, medical, dental, short term and long term disability
Supervise positions of Front Desk, Verification, and File Room
Schedule new patient appointments
Receive phone calls and new walk-in patients
Complete New Patient Intake form accurately
Enter the demographic details into two systems (NextGen/Centricity) accurately
Obtain all records for the upcoming appointment and prepare chart for visit
Act as back-up to Front desk for lunch coverage
Other responsibilities as needed
Professional, dependable, and personable
Ability to multi-task and perform under the pressure of a high volume office
Possess excellent customer service skills
Be efficient, accurate and have a friendly confident demeanor
Familiar with HMO, PPO, Medicare, Medicaid
Ability to gather information and complete new patient intake form accurately
Possess strong computer skills as well as written and verbal communication skills
Experience with high volume patient flow (40 - 60 patients in clinic per day)
Ability to work independently – sets priorities, multi-tasks and is able to resolve problems.
Maintain confidentiality, adhering to all HIPAA guidelines/regulations
Education and/or Experience:
High school diploma
Basic office etiquette
2 years of experience in an Employee Supervisory position and Medical Office procedures
Bilingual in Spanish is a plus
Verbal and written communication skills
Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.
Normal office environment. Occasional overtime may be required and/or hours may be shortened as business needs dictate.
This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
About Oncology Consultants
Oncology Consultants has been a premier adult medical oncology & hematology practice in Houston, TX for over 35 years. Our healthcare team is committed to provide state of the art cancer treatment in a caring environment as we continue to expand our oncology services in the metropolitan region.
Oncology Consultants is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Medical Center | Memorial City | Sugar Land | Katy | Willowbrook | Southwest Northwest | West Houston
Apply today. Our short application process takes less than 5 minutes with your phone, tablet or computer.