Title : Maintenance Dispatcher

Department : Support Services

Type : Full Time

Location : New York, NY

Job Details :

S:US is looking for an experienced Maintenance Dispatcher

About the Position

The Maintenance Dispatcher at S:US is responsible for the administration of the work order systems at S:US delivered via Yardi, email, phone, and text. You will receive all requests for maintenance and repair work at S:US locations and then dispatch work orders to the appropriate personnel in real time. Due to the amount of work requests that may come in, you will need to assess and prioritize requests for those that are urgent and those that are emergencies, while making sure that all work requests are completed in a timely manner. As the Maintenance Dispatcher, you will also be responsible for preparing and submitting monthly maintenance and PPE delivery reports. In coordination with the Vehicle Fleet Manager, you will also work to maintain a Log of Facility Maintenance Vehicles to monitor periodic insurance, registration, inspections, oil changes, and vehicle conditions.

About Support Services

The Support Services at S:US are carried out by a team of professionals with differing backgrounds that all share deeply in the S:US mission. We provide resources and support to the program departments in order to collectively pursue that mission. Support Services is a collegial, supportive, and dynamic culture that continuously seeks to improve. We strive to treat all staff with respect in every interaction. Our motivation is the belief that we can help the lives of people we serve thereby righting societal imbalances. 

Salary: $55,000 - $65,000 / year


  • Medical, Dental, Prescription, Vision, and Life Insurance
  • Healthcare & Dependent Care Flexible Spending Accounts (FS)
  • 403(b) Retirement Plan
  • Tuition Assistance 
  • Short-Term and Long-Term Disability
  • Commuter Plan
  • Generous Paid Time Off (PTO) & Holidays
  • Wellness Initiatives and Employee Assistance Program


  • High School Diploma or equivalent
    • Associate's Degree preferred
  • Able to provide proof of vaccination against COVID-19 virus
  • Experience with Yardi Maintenance Module

About S:US

At S:US, we are a nonprofit with a staff of 1,800 providing $245 million in services annually working to drive scalable solutions that contribute to righting societal imbalances for people with disabilities, people in poverty, and people facing homelessness. Our efforts are supported by various local, state, and federal government entities as well as foundations, corporations, and individual donors. We take what we learn on the ground and use it to change systems and impact policy. We work with communities and individuals in every corner of the city and on Long Island by delivering high quality services that address the complex circumstances of each person in order to transform lives, improve neighborhoods, and boost future generations. 


Apply today.

Our short application process takes less than 3 minutes on your phone, tablet, or computer.

Services for the UnderServed (SUS) is an Equal Employment Opportunity and Affirmative Action Employer.