Title : Senior Case Manager

Department : Homeless Services

Type : Full Time

Location : New York, NY

Job Details :

S:US is looking for an experienced Senior Case Worker or Case Manager to assist at our St. Nicholas Ave shelter

About the Position

The Case Manager at S:US will be based at one of our Homeless Shelters in order to aid and monitor the residents in reaching their goals. You will conduct the intake process with new residents within 24 hours of their admission, including explaining the resident's rights and responsibilities as well as the grievance procedures. The Case Worker also regularly conduct psychosocial, vocational or educational, and housing assessments and documentation for the residents. As the Case Manager, you will conduct individual and group counseling, workshops, psych education, and workshops. At times, it may be needed for you to provide crisis intervention and address emergency situations. This role does also require some weekend and evening hours as assigned by the Program Director.

About the Homeless Services

S:US is working hard to help prevent homelessness by operating homeless individuals and families, for people living with HIV/AIDS, for individuals with mental health challenges, and for families experiencing domestic violence. We also connect homeless people to medical centers to ensure primary medical care and adherence to treatment. Our Homeless Services include homeless prevention, shelters, outreach services, and transition services. 

Salary: $53,344.85 - $54,102.48 / year

Location: 516 West 181st St, New York, NY 10033


  • Medical, Dental, Prescription, Vision, and Life Insurance
  • Healthcare & Dependent Care Flexible Spending Accounts (FS)
  • 403(b) Retirement Plan
  • Tuition Assistance 
  • Short-Term and Long-Term Disability
  • Commuter Plan
  • Generous Paid Time Off (PTO) & Holidays
  • Wellness Initiatives and Employee Assistance Program


  • Bachelor's Degree in Human Service field preferred
  • Driver's License preferred
  • Able to provide proof of vaccination against COVID-19 virus
  • 2 years of experience working with chronically homeless individuals or families
  • 3 years of experience working with people who have a mental illness
  • Bilingual preferred

About S:US

At S:US, we are a nonprofit with a staff of 1,800 providing $245 million in services annually working to drive scalable solutions that contribute to righting societal imbalances for people with disabilities, people in poverty, and people facing homelessness. Our efforts are supported by various local, state, and federal government entities as well as foundations, corporations, and individual donors. We take what we learn on the ground and use it to change systems and impact policy. We work with communities and individuals in every corner of the city and on Long Island by delivering high quality services that address the complex circumstances of each person in order to transform lives, improve neighborhoods, and boost future generations. 


Apply today.

Our short application process takes less than 3 minutes on your phone, tablet, or computer.

Services for the UnderServed (SUS) is an Equal Employment Opportunity and Affirmative Action Employer.