Title : Senior Mental Health Clinician

Department : BH - Treatment Services

Type : Full Time

Location : New York, NY

Job Details :

S:US is looking for a Licensed Mental Health Clinician to join our Safe Options Support (SOS) team

About the Position

The Senior Mental Health Clinician’s role will involve community outreach on the streets and subways, coordinating participants needs before and after their move from street to home, enhancing their daily living skills, providing supportive counselling, and advocating on their behalf when faced with discrimination or healthcare inequities. Member choice, harm reduction, non-coercion, flexibility and person-centered core elements are essential to this team. The SOS teams will continue to follow participants for several months after housing placement to ensure their stability, independence and wellbeing in their new community. The role will require field-based work, periodic on call coverage, and a willingness to work flexible hours. This is an exciting opportunity for a clinician who is looking to transform community healthcare in NYC and making long lasting positive changes in the lives of homeless New Yorkers.

About SOS

The Safe Options Support (SOS) teams are a newly launched innovative comprehensive care to street homeless or subway dwelling individuals. The multidisciplinary teams support program participants in the community through the application of the highly acclaimed, Critical Time Intervention evidence-based model of care. Member choice, harm reduction, non-coercion, flexibility, and person-centered core elements are essential to this team. The SOS teams are transforming community healthcare in NYC and making long-lasting positive changes in the lives of homeless New Yorkers.

Salary: $63,000 / year



  • Monday - Friday 1 pm - 9 pm
  • 3 to 4 hours a day of field work with teams

Location: East Harlem

Duties & Responsibilities

  • Persistent and assertive outreach and engagement using strength-based approaches beginning either at known “hang-outs” or “Hot spots” within the transit system or during an inpatient hospital admission or emergency department visit
  • Partnering and collaborating with current street outreach teams, local police precincts, local hospitals, the MTA , the Department of Homeless Services and family members/caregivers to identify those in most need of outreach and care
  • Continuously assess the health and social needs of participants through SOS’s conversational and observational assessments and formalized risk assessments tools for those identified as being at high risk
  • Work in collaborations with the centralized SOR Hub to identify available housing and to support participants through the process. Tasks may include completing HRA 2010e, applying for housing, prepping for interviews, follow up with housing providers, and assistance with moving in (day of move) with obtaining housing supplies and learning the neighborhood
  • Participate in hospital discharge planning meetings to identify the best community resources for returning patients
  • Provide short term therapeutic counseling and support to participants pre and post housing
  • Supervise case managers and peers on the SOS team
  • Collects and reports data, as required and work with team leader, data analyst and other SOS teams to use data to inform future care delivery
  • Once housed work with participants and their housing providers to resolve clinical issues that are impacting on the participant’s ability manage, and retain supportive housing
  • Foster relationship with community provides to ensure that recipients are connected with appropriate services as they transition back into the community
  • Appointment navigation including accompaniment to appointments, travel training, reengagement in community care, and addressing barriers to care
  • Facilitating crisis interventions, referrals and hospitalizations as appropriate
  • Review documentation and conduct comprehensive psychosocial assessments to determine the medical, psychiatric, housing and other social needs in the community
  • Obtain historical and collateral information from multiple sources to support participants behavioral and physical health needs
  • Monitor, evaluate and record participant progress with respect to care plan goals
  • Attend and participate in team meetings and supervisory sessions
  • Perform other related duties as assigned


  • Medical, Dental, Prescription, Vision, and Life Insurance
  • Healthcare & Dependent Care Flexible Spending Accounts (FS)
  • 403(b) Retirement Plan
  • Tuition Assistance 
  • Short-Term and Long-Term Disability
  • Commuter Plan
  • Generous Paid Time Off (PTO) & Holidays
  • Wellness Initiatives and Employee Assistance Program


  • Master's Degree in human services
  • Licensed Master's degree or higher in social work, mental health counseling, nursing, or psychology
  • LMSW, LMHC, or similar
  • Able to provide proof of vaccination against COVID-19 virus
  • Experience working with homeless and/or precariously housed populations preferred
  • Knowledge of homeless resources, NYC shelter systems, and MTA transit systems preferred

About S:US

At S:US, we are a nonprofit with a staff of 1,800 providing $245 million in services annually working to drive scalable solutions that contribute to righting societal imbalances for people with disabilities, people in poverty, and people facing homelessness. Our efforts are supported by various local, state, and federal government entities as well as foundations, corporations, and individual donors. We take what we learn on the ground and use it to change systems and impact policy. We work with communities and individuals in every corner of the city and on Long Island by delivering high quality services that address the complex circumstances of each person in order to transform lives, improve neighborhoods, and boost future generations. 


Apply today.

Our short application process takes less than 3 minutes on your phone, tablet, or computer.

Services for the UnderServed (SUS) is an Equal Employment Opportunity and Affirmative Action Employer.